An important message to our patients from the Partners and Management
We would like to take this opportunity to sincerely apologise for the difficulties you may have experienced recently when requesting a GP appointment.
Some of you will already be aware of the problems faced in General Practice, not just in the recruitment of GPs to work in practice on a permanent basis but also the availability of locums to cover partner holiday absences, and unfortunately the partners and management of Jubilee Surgery have had to face both of these problems in the last few months.
The senior Partner, Dr Sinclair, made a decision to reduce his hours in April and whilst some of the shortfall has been covered within the Partnership, like many Practices our efforts to recruit another GP have so far been unsuccessful but we continue to strive for a long term resolution to this problem.
The overall reduction in the number of practicing GPs nationally has created a huge demand for locums and whilst every effort is made to ensure a sufficient number of appointments is available when the partners are on holiday, on some occasions we have simply been unable to secure adequate locum services.
We would like to reassure everyone that normal service will be resumed soon. In the meantime we thank you for your patience and forbearance.
Dr Sinclair & Partners
Help demand on our Appointments
We have a tremendous demand on our appointments, but there are some things you can do to help us.
Before booking an appointment ask yourself:
Could the pharmacist at a local chemist help me, many are now trained to offer private consultations and recommend treatments for minor illnesses. They will also advise if you should see a doctor.
How important is it that you are seen quickly, or would you be better waiting for an appointment with a particular GP? If you have a long-term condition you may benefit from seeing a GP who knows you.
Don't be put off by a GP who runs late. They may be spending needed time with patients. One day you may appreciate them running late to give you the time you need.
- It's tempting to bring a list of unrelated problems, but consider what is achievable in a 10 minute appointment, if you have 4 problems the GP will not be able to address all of them fully. It is often better to come back again and spend more time on a problem rather than try to squeeze them all in together.
- Before you see the GP work out in your own mind what you are worried about, and highlight particular concerns. You may benefit from preparing short notes including how you would describe your symptoms so you don't forget everything that may be relevant.
- Get to the point, don't beat about the bush and don't keep important issues until you are about to walk out of the door.
- Wear accessible clothing if you are likely to need to undress for an examination.
- Make sure you understand what the GP has told you before you leave, if you are unsure please ask them to go through the treatment plan again.
- Have your say and get your views heard; join our patient participation group to be able to discuss current issues and profer your opinion.
New Vaccination against Meningitis ACWY for School Leavers
If you were born between 01-09-1996 and 31-8-1997 there is a new vaccination available to protect you against meningitis (inflammation of the brain) and septicaemia (blood poisoning) caused by meningococcal groups A, C, W and Y. Contracting the disease can lead to serious disabilities.
If you are planning to go to university please make an appointment as soon as possible before leaving for university. You are more at risk of meningitis and septicaemia in the first weeks, when you mix with lots of new people.
The vaccine will also boost your protection against Meningitis C - or Freshers Flu, and replaces the existing programme of immunisation against that strain alone. Contact the surgery to arrange an appointment with one of the practice nurses.
If you are aged between 19 and 25 and are going to university for the first time you may also have the new Men ACWY vaccine - please contact the surgery to arrange an appointment.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The surgery is all on ground level thereby improving access for the disabled. If you have visual or hearing difficulties please ask at reception for assistance.
We can give you on-line access to book appointments or request repeat prescriptions. Currently over 3000 of our patients have signed up for this service. Follow the link for registration forms on the Appointment or Prescription Tabs at the top of the screen.
If you would like to take advantage of this please enquire at reception. We may need to see photo ID unless you have registered with us in the last 12 months.
(Site updated 03/09/2015)