Hello and welcome to Jubilee Surgery
Welcome to the Jubilee Surgery website. We are a dedicated practice run by a small group of highly professional individuals whose aim is to offer you nothing but the best in all your medical care.
This website has been designed to tell you all about our practice and the professional medical services we offer so please read it carefully. We trust you will find this information instructive and useful in planning the services you require from us.
Not only does this website contain details regarding our practice but also advice about other medical conditions and services. Please bookmark our website for future reference.
Patient Reference Group
Would you like your voice to be heard about the care you receive from Jubilee Surgery and the medical services provided locally? If so, why not join our Patient Reference Group. Download an application form by clicking here or collect one from Reception when you next visit.
The results of the recent patient survey undertaken in conjunction with the Patient Reference Group can be downloaded by clicking here.
To see a review of the survey results and recommendations please click here.
Full Report to Patients
Full Report to Patients re Patient Representative Group 2011-12 (.docx)
Our online services
Order prescriptions online:
We offer you the option to request your repeat medication online, saving you both time and money. Click the link below to find out more.
Make an appointment online:
Now you can make your appointment online. It's convenient, simple and easy to do. Click the link below to find out more about this service.
Useful numbers:
The Jubilee Surgery has compiled a very useful list of local necessities such as hospitals, local chemists, the police and much more, take a look.
Other useful information:
Click the link below to browse our online library of medical information. Should you have any questions please feel free to contact us.
Our notice board
Latest practice news and important announcements
SURGERY CLOSURE DATES
Friday, 29th March 2013 - GOOD FRIDAY
Monday, 1st April 2013 - EASTER MONDAY
Monday, 6th May 2013 - BANK HOLIDAY
Monday, 27th May 2013 - BANK HOLIDAY
Monday, 26th August 2013 - BANK HOLIDAY
Wednesday, 25th December 2013 - CHRISTMAS DAY
Thursday, 26th December 2013 - BOXING DAY
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FLU VACCINATIONS
IF YOU ARE ELIGIBLE FOR A FLU VACCINATION PLEASE TELEPHONE AND BOOK YOUR APPOINTMENT NOW.
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NEW TELL US ONCE SERVICE IN HAMPSHIRE
From 14 February, Hampshire County Council are offering a new service called 'Tell Us Once' to customers registering a death at Register Offices in Hampshire. The registrar will be able to enter information about the person who has died, and the central and local government benefits services they are receiving, onto a secure system. This information will be sent to the people who need to know.
This will make things easier for people at a very difficult time. The service is free to customers, in partnership with DWP, Central Government, Hampshire County Council services and the Borough and District councils in Hampshire.
For further information you are very welcome to pick up a leaflet from the Surgery; or visit the following website:
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CHOOSING THE RIGHT NHS SERVICE IF YOU BECOME ILL OR ARE INJURED
A & E DEPARTMENT: Choking; Chest Pain; Blacking out; Blood loss.
PHARMACY: Diarrhoea; Runny nose; Painful cough; Headache.
SELF CARE: Hangover; Grazed knee; Sore throat; Cough.
GP SURGERY: Vomiting; Ear pain; Stomach pain; Back ache.
NHS DIRECT: Unwell; Unsure; Confused; Need help.
MINOR INJURIES UNIT: Cuts; Sprians; Itches; Bites.
Emergency OOH: 01962 718697 St Mary’s Treatment Centre, Milton Road, Portsmouth, Hants, PO3 3AD ~ Telephone Number 0845 076 5551.
Opening Hours 08:00 – 21.15 each day.
Gosport War Memorial Hospital, Bury Road, Gosport, Hants, PO12 3PW ~ Telephone Number 02392 794753 or 02392 794754.
Opening hours 08.00 - 21.00 each day
Bitterne Health Centre, Commercial Street, Southampton, SO18 6BT ~ Telephone Number 02380 426356
Opening hours 18.30 - 22.00 each week day and 08.30 - 22.00.
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Did you know that if you have one of the following problems you can book an appointment with our prescribing Triage Nurse, you don't necessarily need an appointment with the Doctor
- Sore throat
- Earache/blocked ears (not syringing)
- Sinus problems
- Conjunctivitis
- Diarrhoea/vomiting
- Hayfever
- Thrush
- Cystitis
- Emergency contraception
- Athletes Foot
- Nose bleeds
- Ingrowing toe nails
- Wound infections
- Muscle strains
- Rashes
- Head lice
- Threadworms
- Chickenpox - if this is suspected, advice can be given over the telephone
If you are unsure who you should see, our receptionists will be happy to advise.
REPEAT PRESCRIPTIONS
If you need your medication early because you are going on holiday please inform the prescription clerks so that we can process the prescription without delay. Please allow 2 working days (this does not include weekends or Bank Holidays) when requesting repeat medication. Think before you order - unused medicines cannot be recycled. Please only order what you need.
SAINSBURY'S PHARMACIES PRESCRIPTION COLLECTION SERVICE
We are pleased to inform you that Sainsbury's Pharmacies at Hedge End and Fareham are happy to provide this service should you require it. Please ask for a registration form at the relevant Sainsbury's branch.
ONLINE FACILITY FOR BOOKING OF APPOINTMENTS AND REQUESTING REPEAT MEDICATION
We currently provide a service that enables you to make or cancel appointments, and request repeat medication online. In order to access this facility please ask at Reception for details.
TEXT REMINDER SERVICE
If you wish to receive a text reminder of your appointment, please pick up a registration form from Reception.
CHLAMYDIA SCREENING
We now offer a free Chlamydia screening service for patients aged 15-24 years. Please ask at reception for a screening test kit.
TEST RESULTS
If you wish to obtain the results of an investigation there is no requirement for you to book an appointment unless your doctor has requested that you do so. After allowing time for a result to be returned to the practice you should telephone 01329 844220 after 11.00 am, to obtain the result. The doctor may decide to telephone you to discuss the result when it arrives or we will telephone you to arrange an appointment for you to see the GP.
HOME VISITS
Home visits are for seriously ill and housebound patients only. Please make every effort to attend the surgery as you will be seen earlier in the day with the benefit of the surgery's clinical and computer back up. Please telephone the surgery before 10.30 am if you feel a home visit is necessary.
BRITISH RED CROSS
The Red Cross is a volunteer-led medical equipment service and provides wheelchair hire and short-term loans of equipment. The service helps people return to their own homes after illness or surgery, enables them to go on holiday with friends or family, and promotes independence.
Where to find them: Red Cross Room, Health Centre, Osborn Road, Fareham, PO16 7ER. Tel: 01329 282911 Open Monday to Friday 9.30 - 11.30. OR
Red Cross Room, Health Centre, Manor Way, Lee-on-the-Solent, PO13 9JG. Tel: 02392 553333 Open Monday to Friday 10.00 - 12.00.
STATEMENTS OF FITNESS FOR WORK
You do not need a doctor's certificate for any illness lasting seven days or less. Your employer may, however, require you to complete a self-certificate form (SC2), this can be obtained from your employer. You will need a doctor's certificate known as a statement of fitness for work (form med 3) from the eighth day of illness. The doctor cannot issue this form without seeing you.
HAMPSHIRE HEALTH RECORDS - This leaflet explains:
Why the NHS collects information about you and how it is used
- Who we may share information with
- Your right to see your health records and how we keep your records confidential.
FREEDOM OF INFORMATION ACT 2000
Which gives GP patients details on Freedom of Information with regard to accessing their records.
These leaflets can be found in reception, if you have trouble locating one please speak to one of the reception staff.
Useful websites:
NHS Organ Donor Register ~ www.organdonation.nhs.uk
Victim Support ~www.victimsupport.org.uk
Free Home Eye and Hearing Tests ~ www.outsideclinic.com