Welcome to Jubilee Surgery
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Read our latest Patient Participation Group and Survey Report here.
New Telephone System - updated
As you may be aware we have had many problems with the old telephone system and despite having some of the equipment updated it is still not giving us the service we need.
2/9/2014 - we are currently experiencing teething problems with our new system which prevents us from picking up some calls. These problems are outside of our control and being investigated by the telephone company who hope to have it resolved shortly. If you call and you are not answered for a long time please hang up and redial.
We are going to replace it with a new digital system which will be installed on 30th and 31st July. The new system will give us more lines, the ability to give you information on our services while you wait, and direct you to the best person to help you. We hope that disruption will be kept to a minimum and that the lines will be switched over the lunch hour when we normally divert our calls to the answerphone. Please bear with us for the short time that the installation is occuring.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The surgery is all on ground level thereby improving access for the disabled. If you have visual or hearing difficulties please ask at reception for assistance.
We can give you on-line access to book appointments or request repeat prescriptions. Currently over 3000 of our patients have signed up for this service. Follow the link for registration forms on the Appointment or Prescription Tabs at the top of the screen.
If you would like to take advantage of this please enquire at reception. We may need to see photo ID unless you have registered with us in the last 12 months.
(Site updated 18/09/2014)