Other NHS Services
NHS Direct
The telephone number of NHS Direct, a 24-hour nurse-led helpline, is 0845 4647 and you can also access NHS Direct online at www.nhsdirect.nhs.co.uk
Walk-in Centres
West Southampton NHS Walk-in Centre
1a Howard's Grove
Southampton
SO15 5PR
Bitterne Walk-in Centre
Commercial Street
Bitterne SO18 6BT
Primary Care Trust
Information with regard to the provision of primary medical services can be obtained from:
Fareham & Gosport Primary Care Trust
Unit 180 Fareham Reach
166 Fareham Road
Gosport PO13 0FH
Cancellations
Appointments are in high demand. Some appointments each week are wasted when patients fail to turn up. If you cannot attend your appointment or no longer require it, please inform us as soon as possible as this will allow someone else to be seen by the doctor or nurse.
Emergencies
If you are confronted by a serious problem such as acute chest pain or severe bleeding, call an ambulance (telephone 999) before calling the surgery and informing the doctor.
Out of hours
A duty doctor is on call for emergencies that cannot wait until the next working day. The responsibility for providing out of hours cover between 6.30pm - 8.00am belongs to the Hampshire Primary Care Trust. You may call them direct on 023 9237 7921 or telephone the surgery where an answering service will give you instructions. For advice you may also call NHS direct on 0845 4647.
This is an emergency service who will pass your request on to the Duty Doctor. This service cannot take any other sort of message from patients, such as making surgery appointments or dealing with requests for repeat prescriptions.
It is more appropriate in extreme emergencies (eg. severe chest pain, collapse) to dial 999 for an ambulance, or accidents to go to Accident & Emergency Dept at the Queen Alexandra Hospital, Portsmouth.
Eye casualties should attend Queen Alexandra Hospital but must phone 02392 286162 or 02392 286062 before going to the hospital. There is also a walk-in centre at Gosport War Memorial Treatment Centre (Tel no: 02392 524611).