Jubilee Surgery

Repeat Prescriptions

Patients taking regular medication will require repeat prescriptions. For a safer and faster service, repeat prescriptions are computerised. Please keep the right-hand side of the form and when your medication is due send in the form with a tick against the items you require. All requests must be in writing.

You can submit your request in one of the following ways:

• Bring your request into the surgery
• Fax your request to 01329 854350
• Send your request to the surgery and enclose an SAE for return
• Request your prescription through the Emis Access website (click the Emis Access banner below). (To use the online facility, ask at reception for a registration form).

Please note, receptionists are not allowed to take prescription requests over the telephone.

Some of the local chemists operate a collection service. Please enquire at your local chemist. You will be asked to sign a consent form so that we know that you wish us to release your prescriptions to them. The chemists require 48 hours' notice for them to process your request.

Please allow plenty of time before your medication runs out, especially over Bank Holidays and the Christmas and New Year period.

Remember - your prescription is your responsibility

Please only request items currently required to avoid over stocking and wastage. Over requesting may result in a non issue.

Online Repeat Prescription Requests

Please allow 48 hours (ie two working days) for your prescription to be processed. If there is a query with your prescription it may take longer to process. We will endeavour to keep you informed if this is the case.