SURGERY TIMES

We run a full appointment system. The surgery is open:
Monday to Friday 8.30am - 1.00pm and 2.00pm - 6.30pm
The telephone is manned from 8.00am - 6.30pm

OUT OF HOURS

A duty doctor is on-call for emergencies that cannot wait until the next working day. The responsibility for providing out of hours cover between 6.30pm - 8.00am belongs to Hampshire PCT. You may call them direct on 023 9237 7921 or telephone the surgery where an answering service will give you instructions.

Cancellations

Appointments are in high demand. Some appointments each week are wasted when patients fail to turn up. If you cannot attend your appointment or no longer require it, please inform us as soon as possible as this will allow someone else to be seen by the doctor or nurse.

Emergencies

If you are confronted by a serious problem such as severe chest pain or severe bleeding, call an ambulance (telephone 999) before calling the surgery and informing the doctor.

Out Of Hours

Please call NHS Direct on 0845 4647 for advice out of hours or Emdoc on 020 8676 7424.
This is an emergency service who will pass your request on to the Duty Doctor. This service cannot take any other sort of message from patients, such as making surgery appointments or dealing with requests for repeat prescriptions.

It is more appropriate in extreme emergencies (eg. severe chest pain, collapse) to dial 999 for an ambulance, or accidents to go to Accident & Emergency Dept at the Princess Royal Hospital.